FAQ

Before we start

A website presents your business. A web application lets customers, employees or partners take actions inside a system: sign in, submit requests, approve and see their own data. It has users, roles, a database and rules.

It depends on the users, roles, workflows, data, integrations and support. A focused internal tool costs considerably less than a platform with many roles. Before development, we give you a written proposal with scope, milestones and cost.

A focused tool or a first version can take a few weeks; a complete platform usually takes several months. We often start with the process that brings the biggest benefit and expand in stages.

Usually, yes. If a system (ERP, CRM, accounting, e-shop, payments) offers an API or another way to exchange data, the application can read from and send data to it. We check this during mapping, before you commit.

Yes. A customer sees only their own data, an employee sees what's assigned to them and a manager can approve. Permissions are enforced on the server, not just on screen, and critical actions are logged.

Infrastructure is chosen around your requirements: on cloud infrastructure we manage, or in an account owned by your business. When the data requires it, hosting stays within the European Union. The data belongs to you and can be exported.

Security is designed with the application: encrypted connections, secure authentication, server-side permission checks, backups and logging of critical actions. For personal data we follow the principles of the GDPR.

Yes. The application is built to take new features, roles and integrations without a rewrite. Future releases are planned with you, based on real usage.

Yes: hosting, updates, backups, monitoring and ongoing support. When we host the application, technical support is a required part of the engagement and is defined in the proposal alongside the scope.

A web application runs in the browser on desktop, tablet and phone, with no installation, and every update reaches everyone at once. It's designed responsively, so it works comfortably on mobile. If the project needs a native app for the App Store or Google Play, we treat that as a separate scope.

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